Maintenance Supervisor

About The Role

The Maintenance Supervisor is one of the most critical keys to success at our individual property sites. The Maintenance Supervisor is responsible for maintaining the physical integrity of the community at all times. This involves ensuring a clean and well-­‐maintained living environment for residents, visitors and staff. It is your duty to anticipate, identify and correct any and all problems involving the property and to implement procedures that will prevent such problems. Your big buckets of responsibility are:

• Maintain a clean and well-­‐maintained environment
• Cultivate resident satisfaction
• Oversee apartment and facility upkeep and maintenance
• Oversee all general operations of the Community in conjunction with the manager
• Ensure all necessary procedures and policies are in place to comply with local laws

The CSC team prides itself on open, honest and transparent communication between all members, so if this is how you operate, this is the team for you.

As a representative of CSC within the region and community, Maintenance Supervisors build relationships with their tenants, property managers, and regional managers. You should project a positive, professional image of the organization to tenants, contractors, and partners.

Responsibilities

• Performs maintenance tasks personally and delegates to assistants. Oversees and occasionally inspects work performed by assistants.
• Institutes and manages system for handling resident service requests. Completes work orders within 24 hours as much as possible.
• Schedules maintenance personnel in conjunction with manager so that maintenance is available for emergency purposes, 24 hours a day, seven days a week.
• Conducts regularly scheduled safety meetings with entire staff; maintains and communicates HAZCOM standards. Keeps SDS sheets current and readily accessible.
• Maintains thorough knowledge of pertinent laws and EPA and OSHA regulations governing proper storage and management of hazardous materials, including solvents, flammables, caustics and refrigerants.
• Must be aware of the condition of the physical property throughout the community and immediately correct hazardous conditions; e.g., broken gates leading to the pool, broken steps, open holes, broken/burned out exterior lights.
• Maintains accurate records regarding preventative maintenance, service requests (received and completed), expenditures, apartment make-­‐ready status, work-­‐in-­‐progress, etc.
• Schedules and performs minor and routine maintenance on all appropriate equipment on a regular basis.
• Inspects and maintains all tools in excellent condition.
• Develops and supports all maintenance staff members. Instills a “safety first” attitude not only with maintenance technicians but with all staff members.
• Instructs staff on proper use and guidelines for wearing safety items.

Day-to-Day (Details)

• Diagnoses and performs on a daily basis minor and routine maintenance/repair involving the following:
  • Electrical and plumbing (including water lines)
  • A/C and heating systems
  • Appliances
  • Water irrigation systems
  • Stairs, gates, fences, patios, railings
  • Tile, carpet, flooring
  • Roofing, gutters, fasteners
  • Interior/exterior lights
  • Fireplaces
  • Ceiling fans
  • Gas fixtures and appliances (where applicable)
  • Shutters, doors, cabinets, windows, sliding glass doors
  • Boiler, gas and electric
  • Door locks, mailboxes and locks
  • Controlled access systems (where applicable)
  • Ceiling leaks
  • Walls
  • Pool areas, tile, jacuzzi, pool furniture
• Ensures that all make-­‐ready repairs and services are completed correctly and on schedule.
• Reports all major repairs and requisitions to manager prior to any expenditure of funds.
• Possesses knowledge of budget and budget compliance.
• Changes locks and make ready keys.
• Removes and transfers heavy appliances and equipment from storage area to apartment (or vice versa) as circumstances warrant. Assists in moving abandoned furniture, appliances, etc., to dumpster when necessary. Use a dolly or back support belt.
• Maintains adequate inventory of spare parts and maintenance materials to handle most common repairs and situations.
• Identifies all utility meter cut-­‐offs, apartment and fixture cut-­‐offs, sewer cleanouts and prepares maps indicating same.
• Performs work area clean-­‐up and safety related duties.
• Ensures that storage areas remain locked when not in use.
• Assists in keeping grounds neat and free of litter. Rakes, sweeps, shovels as circumstances warrant.
• Performs any additional duties assigned by manager or property supervisor.

Qualifications + Logistics

Position requires at least 3 years experience in property maintenance or equivalent field. Must be HVAC and CPO certified.

Work Hours: 40 hours per week. Weekends as circumstances warrant; on-­‐call on a rotating basis and for emergencies.

Equipment Requirement: Required to wear back support belt, wear goggles when working with specific equipment, wear masks and gloves and other safety equipment as tasks dictate.

Equipment/Machinery/Tools: An employee in this position must be knowledgeable and skilled in the safe use and maintenance of the following tools:

• Hand Tools: Various wrenches, hammers, grips, saws, sledgehammers, snips, posthole diggers, etc.
• Power Tools: Wrenches, grinders, sanders, drills, saws, etc.
• User-­‐Move Aids: Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, step ladders, full ladders, double ladders.
• Mechanical Equipment: Motors, pumps, compressors, blowers, electric and hand power augers, etc.
• Measuring Devices: Calipers, voltmeters, ohmmeters, testing meters, PH tests, gauges, etc.

CSC Is Proud To Provide Its Team Members With

• Comprehensive benefits package including Medical, Dental & Vision plan options
• On-going training and development in topics relevant to the Property Management industry
• Paid time off, including vacation, sick and personal time off, as well as paid holidays
• Performance Bonus Programs
• Housing Discount